Support

Contact

Email: flextrip-support@googlegroups.com

For anything you’d rather not post publicly, such as privacy or account questions, please email us. Emails are not made public.

Report a problem or suggest a feature

Choose a form on GitHub Issues.

• Bug report: Tell us what you did, what you expected, and what actually happened. Including the app version, device model, and OS version helps us find the cause.
• Feature request: Describe the situation and what you needed.

Issues are public. Please do not include personal information such as trip details, addresses, email addresses, or photos.

Frequently asked questions

Where is my data stored?

Only on your device. There is no sign-up and no developer server. See the Privacy Policy for details.

Can I move my trips to a new device?

Back up to Google Drive, Dropbox, or iCloud in Settings › Backup, then connect the same account on your new device and restore. You can also save a backup file yourself and import it later.

Google shows an “unverified app” warning when connecting.

This notice can appear until Google’s app verification is complete. The app requests only the drive.file scope, which allows access only to files the app created.

My map app doesn’t appear in the directions list.

Only installed apps are shown. Naver Map, KakaoMap, and TMAP are available only for routes within Korea. If no map app is installed, directions open in Google Maps in your browser.

Does disconnecting a cloud account delete my backups?

No. Disconnecting removes only the sign-in information on your device. Backup files in your cloud account remain, and you can delete them yourself.